FREQUENTLY ASKED QUESTIONSGet answers to some of the common questions we receive
Does Chem-Dry of Rochester & The Finger Lakes offer coupons, specials or promo codes for carpet cleaning?
Are Chem-Dry products safe for my kids and pets?
Is Chem-Dry the same as steam cleaning?
How does Chem-Dry compare to steam cleaning?
Chem-Dry of Rochester & The Finger Lakes’s process is very different. We use a carbonated cleaning solution called The Natural® that employs millions of microscopic bubbles to explode dirt from deep in your carpet fibers. The use of carbonation allows us to use a fraction of the water that steam cleaners require. After the carbonation releases and lifts the dirt, our high powered equipment agitates and extracts the dirt and moisture from the carpet. No sticky residue, no excessive moisture – just clean, healthy carpet and quick dry times.
What type of chemicals does Chem-Dry use?
What is the best carpet cleaning method?
Why do I need protectant on my carpets?
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
Should I vacuum before you arrive?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
What is considered a room?
How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
How often do upholstery manufacturers recommend that you clean your furniture?
Why should I have my upholstered furniture professionally cleaned?
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
How often should I clean my tile, stone and/or grout?
Why should I have my grout lines sealed?
Serving all of Monroe, Ontario & Livingston County, NY including: Rochester, Irondequoit, Webster, Penfield, Pittsford, Canandaigua, Henrietta, Fairport, Victor, Greece, Ontario, Mendon, Macedon, Hamlin, Walworth, Brockport, Geneseo, Brighton, and the surrounding areas.
Hours of Operation:
Mon-Sun: 6:00 am - 11:00 pm
Appointments Available 24/7